Millennials - the most in demand & the most demanding
Millennials are recognised as a generation that is always questioning every move a brand makes to interact, impress & connect with them. They are eager to know why brands select them.
There is no doubt that decision making has taken a huge shift, especially over the last couple of years, with the authority passed on from Generation X to the Millennials.
Hospitality is one industry that has evolved at every stage and adapted to the global changes, whether it be the target market, the technological trends, the marketing techniques or the social media engagement factor, with special consideration given to the likes of Facebook, Twitter, Instagram, SnapChat, Pinterest, Whatsapp & YouTube.
Skift, being the knowledge sharer and the content creator for the hospitality, travel & tourism industries on a global level, has recently published a report highlighting the impact of what Millennials want in meetings now.